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The Customer Service Of Managed Hosting

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With Managed Web Hosting the customer service is second to none. There are many types of web hosting available but managed hosting offers the best service for customers. Almost everything regarding your hosting can be done for you.

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Software Installation

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Any software regarding the hosting and the server will be installed for you. This is something many website owners would not feel comfortable doing for themselves.

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Server Updates

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Keeping the server where your website is hosted up to date is important. Whenever these become available your server will be updated for you by your managed hosting provider.

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Your website will be constantly monitored for you. This means that any problems will be picked up on immediately and resolved as quickly as possible. This should mean that your website will never be down for long; if it even does go offline it will be up and running again soon after.

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Hosting security will be provided so you know your server is in safe hands. The data centre where you servers are kept will be kept secure at all times. This goes for both the building and the server itself. There will be tight security as to who can enter the data centre. It will also be protected from other things, such as fire. The temperature will even be controlled so it is the optimum for web hosting. Everything will be password protected so no-one, who shouldnt, can gain access to your server.

As with the server being updated where necessary, so will the security of your server. This means that as hackers become more sophisticated, so does the security, therefore meaning the server, and your website, remain secure.

Backup and Disaster Recovery

This is something that you may not be able to do were you hosting your server at your own business premises. Your website will be fully backed up so anything that is lost can be recovered. This can be crucially important. No matter how secure your web hosting is there is still the possibility of some problems. This is why disaster recovery is so important. It means that any problems can be quickly resolved so things can return to normal as quickly as possible.

Server Administration

With managed hosting all server administration can be taken care of for you. This saves you time and means you are able to focus on your core business.


With most managed hosting providers you will be given regularly written reports that will give you an idea of what is going on. To some this is important as they want to be kept in the loop, while to others is isnt as they are leaving their hosting up to the hosting company because they want to forget about it and leave it to the experts.


Many business owners and website owners know nothing about web hosting. Therefore taking care of it themselves is a daunting task, so it makes sense to opt for managed hosting. The hosting companys employees are experts in the area for hosting. This means that you know you can trust them to look after it for you.

Andrew Marshall (c)

Interoute are a Managed Hosting provider.

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